History

February 23

Users are unable to select locations when creating roles or updating their profiles

Resolved

February 23 6:02 AM PST

Users are now able to select locations when creating or editing jobs and when updating their profiles.

Identified

February 23 5:18 AM PST

We are experiencing an incident involving our use of a third-party location service and are working to restore this functionality. In the meantime, users may be unable to set or update locations from within the platform.

January 18

Jobs and Events failing to load

Resolved

January 18 7:01 PM PST

Functionality relating to jobs and events is now restored for candidates and recruiters.

Identified

January 18 6:19 PM PST

We are experiencing an issue where candidates may experience jobs and events loading indefinitely and recruiters may be unable to see and interact with their candidate pipelines or perform job maintenance tasks. We are working to roll back a recent change to restore healthy service.

October 30, 2023

Upstream incident with Cloudflare pages and workers impacting access to Untapped

Resolved

October 30, 2023 1:43 PM PDT

Cloudflare has resolved their incident involving pages and workers. Users should now be able to access Untapped.

Identified

October 30, 2023 1:15 PM PDT

We are experiencing an incident where users are unable to access the Untapped website or platform. This is due to an upstream issue with our vendor, Cloudflare, which we are investigating further to determine if there is opportunity to mitigate impact downstream. Further details on the upstream incident are available at Cloudflare's status page: https://www.cloudflarestatus.com/

September 26, 2023

Outage

Resolved

September 26, 2023 3:27 PM PDT

We are currently experiencing an issue that is affecting the ability for users to access our platform. The issue is now resolved

October 12, 2022

Outage Resolved

Investigating

October 12, 2022 10:09 AM PDT

Users are currently unable to log into the platform. We are working to identify the root cause and resolve the issue.

June 1, 2022

Outage

Resolved

June 1, 2022 6:51 PM PDT

The issue is resolved.

Monitoring

June 1, 2022 6:41 PM PDT

The platform is accessible by users. We are monitoring the status of the platform.

Investigating

June 1, 2022 5:57 PM PDT

We are currently experiencing an issue that is affecting the ability for users to access our platform. We are investigating this issue.

June 1, 2022

Partial Outage

Resolved

June 1, 2022 4:20 PM PDT

The issue is resolved.

Monitoring

June 1, 2022 3:59 PM PDT

We have deployed a fix and are monitoring the status of the platform.

Investigating

June 1, 2022 3:43 PM PDT

We are currently experiencing an issue that is periodically affecting the ability for users to access our platform. We are investigating this issue.

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